[Google Immersive Product API] Performance Degradation

Incident Report for SerpApi

Resolved

Response times and success rates have returned to normal levels.

We’re very sorry for the disruption this issue caused and appreciate your patience while we worked to resolve this issue.

Please feel free to reach out to us if you have any questions or see any issues on your end.
Posted Jan 27, 2026 - 01:22 UTC

Update

Our analytics show response times are continuing to improve. We'll continue monitoring until the expected response times are indicated.
Posted Jan 27, 2026 - 00:00 UTC

Monitoring

We've merged a PR to fix this issue, and are seeing improvement. We'll be monitoring this to make sure the success rate and response time are back to normal.
Posted Jan 26, 2026 - 23:42 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 26, 2026 - 23:22 UTC

Update

We are continuing to investigate this issue.
Posted Jan 26, 2026 - 22:50 UTC

Investigating

We’re currently seeing elevated response times and a decrease in success rates for Google Immersive Product API. Our engineering team is investigating and working to restore normal performance.
Posted Jan 26, 2026 - 22:46 UTC
This incident affected: Google (Immersive Product API).